Customer Success Specialist
Two95 International Inc.(1 year ago)
About this role
Entry-level Customer Service Representative who serves as the primary customer contact on the client's website and communicates with customers via phone and email. The role represents the client's values of responsibility, quality, and excellence while supporting customer-facing operations.
Required Skills
- Phone Support
- Email Support
- Customer Orientation
- Active Listening
- Problem Solving
- Emotional Intelligence
- Order Processing
- Payment Handling
- Confidentiality
- Microsoft Windows
+3 more
Qualifications
- Bachelor's Degree
- B2 English
- Mandarin Fluency
About Two95 International Inc.
two95intl.comTwo95 International, a leader in IT solutions with over 15 years of industry experience, specializes in Generative AI, Digital Transformation, Edge Computing, and Cybersecurity. The company offers tailored solutions through flexible models, leveraging a highly skilled team of analysts, architects, and software engineers to drive innovation. With a presence in the US and India, Two95 International provides 24/7 managed services, ensuring seamless integration and support for various digital transformation initiatives. Their commitment to excellence is reflected in their strong adherence to best practices and a client-centric approach.
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