Account Operations Manager (West)
Adaptive Biotechnologies(1 month ago)
About this role
The Account Operations Manager at Adaptive Biotechnologies drives adoption and integration of the clonoSEQ® Assay across healthcare settings by translating strategy into scalable customer solutions. This customer-facing role partners with clinical and technical stakeholders to ensure seamless onboarding, enablement, and workflow optimization. The role contributes to diagnostics business growth through cross-functional collaboration and continuous improvement of the customer journey.
Required Skills
- Onboarding
- Workflow Design
- Training
- EMR Integration
- LIS
- MRD Testing
- Clinical Fluency
- Customer Engagement
- Collaboration
- Technical Enablement
+5 more
Qualifications
- Bachelors
- Masters
About Adaptive Biotechnologies
adaptivebiotech.comNew Relic is a cloud-based observability platform that helps engineering teams collect, store, and analyze telemetry—metrics, logs, traces, and real-user monitoring—across applications and infrastructure. It offers APM, infrastructure monitoring, distributed tracing, logging, synthetic and browser/mobile RUM, dashboards, alerting, and query-driven analytics in a unified SaaS console. With easy instrumentation, rich APIs, and many integrations, New Relic aims to speed root-cause analysis and reduce mean time to resolution. Organizations use it to gain end-to-end visibility, correlate performance across stacks, and support SRE/DevOps workflows.
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