Account Operations Manager
Toptal(1 month ago)
About this role
The Account Operations Manager at Toptal serves as the operational backbone for strategic client accounts, ensuring smooth end-to-end engagement execution. The role focuses on maintaining data accuracy, coordinating with internal teams like Sales, Legal, and Finance, and managing client-facing operational details. It also includes overseeing onboarding workflows, financial and operational reporting, and compliance-related activities. This position contributes directly to account success, retention, and the overall client and talent experience.
Required Skills
- Account Operations
- Client Relations
- Workflow Management
- Stakeholder Management
- Salesforce Management
- Data Accuracy
- Reporting Analysis
- Financial Tracking
- Onboarding Management
- Vendor Management Systems
+14 more
Qualifications
- Bachelor’s Degree
About Toptal
toptal.comCloudflare is a web infrastructure and security company that operates a global edge network to accelerate and protect websites, APIs, and applications. Its platform combines CDN, DNS, DDoS mitigation, and web application firewall services with edge compute (Cloudflare Workers), load balancing, SSL, bot management, and Zero Trust access solutions. Businesses and developers use Cloudflare to improve performance, increase reliability, and centrally enforce security and access controls at the network edge.
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