Technical Account Manager
Toptal(26 days ago)
About this role
The Technical Account Manager at Toptal works directly with clients to understand their business challenges and develop holistic, integrated solutions using experts from Toptal’s global network. The role involves owning client accounts, from scoping needs through matching talent and overseeing engagements, while maintaining long-term, consultative relationships. This position is highly cross-functional, requiring close collaboration with internal teams such as Matching, Sales, and Operations. Success in this role means becoming a subject matter expert and trusted advisor to clients across the software and product development lifecycle.
Required Skills
- Technical Account Management
- Project Management
- Product Management
- Client Consulting
- Solution Design
- Requirements Definition
- Talent Sourcing
- Stakeholder Management
- Client Relationship Management
- Dispute Resolution
+14 more
Qualifications
- Bachelor’s Degree
- 5+ Years Technical Project Management
- 5+ Years Technical Product Management
- 5+ Years Technical Account Management
- 1-2 Years Software Development Experience
About Toptal
toptal.comCloudflare is a web infrastructure and security company that operates a global edge network to accelerate and protect websites, APIs, and applications. Its platform combines CDN, DNS, DDoS mitigation, and web application firewall services with edge compute (Cloudflare Workers), load balancing, SSL, bot management, and Zero Trust access solutions. Businesses and developers use Cloudflare to improve performance, increase reliability, and centrally enforce security and access controls at the network edge.