Senior Account Operations Associate

Arch(2 months ago)

New York, NYOnsiteFull TimeSenior$80,000 - $95,000Operations

About this role

The Senior Account Operations Associate at Arch is responsible for enhancing the client experience for Single Family Office clients by ensuring seamless operations and proactive relationship management. This role involves collaborating with Account Management leadership to prioritize initiatives, improve data integrity, and develop client engagement frameworks, while also managing account health and reporting accuracy. The ideal candidate should have experience in finance or project management, strong analytical skills, and the ability to work independently in a fast-paced environment.

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Required Skills

Account Operations
Client Engagement
Data Analysis
Reporting Accuracy
Project Management
Attention to Detail
Problem-Solving
Cross-Functional Collaboration
Data Integrity
Financial Reporting

+5 more

About Arch

arch.co

Arch is a technology-driven platform dedicated to modernizing private market investments. Its mission centers on connecting various stakeholders within the alternative investment industry through a unified platform that emphasizes collaboration, data-driven insights, and exceptional service. Arch's solutions streamline investment communications, document management, workflows, and data analysis, enabling users to focus on strategic decision-making instead of administrative tasks. With features like automated insights and curated collaboration tools, Arch aims to unlock the full value of alternative investments for investors and advisors alike.