Administration & Operations
JLL(1 month ago)
About this role
JLL is hiring a Helpdesk Administrator to support a key client location by centrally triaging and coordinating colleague queries and requests. The role reports to the Workplace Experience Lead and focuses on ensuring consistent standards and an excellent colleague experience through effective query handling and stakeholder coordination.
Required Skills
- Helpdesk Support
- Inbox Management
- Ticketing Systems
- Query Triage
- SLA Management
- Process Improvement
- Template Creation
- Escalation Management
- Data Entry
- Stakeholder Management
+2 more
About JLL
jll.comJLL (Jones Lang LaSalle) is a leading professional services firm specializing in commercial real estate and investment management. The company provides a comprehensive range of services to owners, tenants, and investors, addressing their property needs on a national and global scale. With a focus on innovative and intelligent solutions, JLL aims to tackle complex real estate challenges and create better futures within the industry. Their expertise spans various sectors, including advisory, leasing, property management, and capital markets.
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