Aftercare Expert (6 month contract)

This role within Mulberry's Lifetime Service Centre is responsible for managing and processing items for repair and the Mulberry Exchange in line with established procedures. The position ensures a high-quality, seamless customer experience that aligns with the Mulberry Mindset and brand integrity. It involves close collaboration with internal stakeholders to support aftercare services and maintain strong customer satisfaction. The role also supports Mulberry’s sustainability and inclusivity commitments as a certified B Corp business.