Agent, Case Management - Quality Service
Bill Gosling Outsourcing(7 months ago)
About this role
An Agent – Case Management at Bill Gosling Outsourcing is a customer-facing role within a global outsourcing provider that supports client programs in customer care, sales, and financial services. The position operates in a multi-regional BPO environment and contributes to maintaining accurate customer records and client relationships.
Required Skills
- Customer Support
- Case Management
- Bilingual French
- Email Support
- Phone Support
- De-escalation
- Data Entry
- Complaint Resolution
- Root Cause Analysis
- Attention To Detail
Qualifications
- High School Diploma or Equivalent (North America)
- 2 Years Post-Secondary (Philippines)
- No Minimum (Costa Rica, United Kingdom)
About Bill Gosling Outsourcing
billgosling.comDiscover tailored outsourcing solutions with Bill Gosling Outsourcing, from BPO services to accounts receivable management, CX, and contact center solutions.
View more jobs at Bill Gosling Outsourcing →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Bill Gosling Outsourcing
Agent, Customer Service Representative - Customer Experience
Bill Gosling Outsourcing(4 days ago)
System Administrator
Bill Gosling Outsourcing(5 days ago)
Quality Assurance Analyst - Quality Service
Bill Gosling Outsourcing(6 days ago)
Team Leader - Back Office Operations
Bill Gosling Outsourcing(6 days ago)
Similar Jobs
Fraud Activity Agent (French-speaking) - On-site BM01
Philip Morris International(1 month ago)
Customer Care Agent - Italian
Deliveroo(1 month ago)
Complaints Agent
AWE plc(1 month ago)
Customer Care Agent - French
Deliveroo(1 month ago)
CS Operations Agent - Dutch Speaking
Bolt Technology(2 months ago)
Bilingual Customer Escalations Specialist
Equifax India(1 month ago)