Support Analyst - Tier 1
Acquire(2 months ago)
About this role
A Support Analyst – Tier 1 at Acquire Intelligence is a frontline representative for software clients, helping ensure a positive customer experience within a global outsourcing organization. The role supports client operations by interfacing with customers and internal teams to maintain service quality and client satisfaction.
Required Skills
- Customer Service
- Troubleshooting
- Technical Support
- Phone Support
- Email Support
- Ticketing
- Escalation
- Communication
- Salesforce
- Microsoft Office
Qualifications
- Bachelor's Degree (Preferred)
- Computer Science Training
- Engineering Training
- MIS Training
- IT Training
- Salesforce Trailhead
About Acquire
acquire.aiAcquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.
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