Agent Experience Manager

Compass(26 days ago)

Charlotte, NCOnsiteFull TimeManager$75,205 - $100,387 (estimated)Agent Experience

About this role

An Agent Experience Manager at Compass is the first point of contact for newly joined agents and serves as their ongoing account manager. The role ensures agents are successful with the Compass platform by providing guidance on tools, programs and access to company resources. This position supports local office initiatives, onboarding efforts, and cross-team collaboration to drive agent engagement and growth. The role is based in the Charlotte (South Park) office and is fully in-office.

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Required Skills

Account Management
Customer Support
Training Delivery
Marketing Support
Onboarding
Project Coordination
Collaboration
Mentoring
Relationship Building
Problem Solving

+3 more

About Compass

compass.com

Compass is a real estate technology company and brokerage that helps people buy, sell, and rent homes and apartments by connecting them with local agents. It combines a network of local real estate professionals with proprietary search, marketing, pricing, and data tools to streamline listings, property discovery, and transactions. Operating across dozens of U.S. markets, Compass emphasizes tech-enabled service and agent support to make property moves faster, more informed, and more efficient.