New Partner Experience Agent
Deliveroo(25 days ago)
About this role
A New Partner Experience Agent at Deliveroo is responsible for guiding newly onboarded restaurant partners through their initial 56 days on the platform, ensuring their successful integration and engagement. This role involves educating partners on best practices, managing relationships, resolving queries, and tailoring strategies to meet individual needs for business growth. The agent must demonstrate strong communication, problem-solving skills, and proficiency in tools like Salesforce and Google Sheets to drive efficiency and support the partners effectively.
Required Skills
- Relationship Management
- Customer Service
- Excellent Communication
- Problem Solving
- Organisation
- Attention to Detail
- Analytical Skills
- Fast-Paced Environment
- Tool Proficiency
- Self-Starter
+3 more
Qualifications
- BSc/BA in business or related field
About Deliveroo
deliveroo.co.ukDeliveroo is a leading food delivery service that connects customers with their favorite local restaurants and takeaways, providing a wide range of cuisines delivered directly to their doors in as little as 30 minutes. The platform emphasizes convenience through its easy-to-use app and online ordering system, enabling users to track their orders in real time. Alongside food delivery, Deliveroo offers grocery and pharmacy items, as well as gift services, making it a versatile solution for all delivery needs. With its expanding presence across multiple countries, Deliveroo is committed to supporting local businesses and enhancing the dining experience for its users.