Agentic AI Implementation / Customer Success Engineer - Night Shift

Nextiva(10 days ago)

HybridFull TimeJunior$24,000 - $24,000Customer Success/Technical Support

About this role

Nextiva is seeking a passionate AI Implementation / Customer Success Engineer to deploy AI solutions, design conversational experiences, and manage agent implementations. The role involves technical, workflow, and customer-facing responsibilities to create high-quality AI-driven customer experiences.

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Required Skills

Python
LLMs
Prompt Engineering
Workflow Design
API
SaaS
AI
Customer Support
Troubleshooting
Communication

Qualifications

Bachelor’s degree in Computer Science, Engineering, or related field
1+ years of experience in AI product implementation or customer success roles

About Nextiva

nextiva.com

Nextiva is a unified customer experience management platform that unites every conversation across the customer journey, providing a single business communications system for voice, video, chat, social media, and email. It offers industry-leading business phone service, team collaboration tools, omnichannel CX features, and AI-powered contact center solutions. Founded in 2006, Nextiva focuses on integrated, scalable communications and customer-experience tools to help businesses streamline support and collaboration.

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