Nextiva

Technical Support Representative

Nextiva(10 days ago)

Guadalajara, JaliscoOnsiteFull TimeJunior$40,000 - $46,000Customer Support
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About this role

Nextiva is looking for a Technical Support Representative to provide high-quality support to customers, troubleshoot and resolve technical issues, and maintain customer relationships. The role offers an opportunity to grow professionally within a company that values innovation, customer service, and employee well-being.

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Required Skills

  • Customer Service
  • Troubleshooting
  • Networking
  • Hardware
  • Microsoft Office
Nextiva

About Nextiva

nextiva.com

Nextiva is a unified customer experience management platform that unites every conversation across the customer journey, providing a single business communications system for voice, video, chat, social media, and email. It offers industry-leading business phone service, team collaboration tools, omnichannel CX features, and AI-powered contact center solutions. Founded in 2006, Nextiva focuses on integrated, scalable communications and customer-experience tools to help businesses streamline support and collaboration.

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