AI Agents Engineer
Zendesk(27 days ago)
About this role
An AI Agent Engineer at Zendesk will work on Gen3, a next-generation AI Agent system that builds goal-oriented, conversational agents using large language models. The role focuses on developing and refining agent cognitive architecture and autonomous systems that reason, plan, and adapt to user needs. The position contributes to production-ready AI capabilities within Zendesk’s customer experience platform.
Required Skills
- Python
- FastAPI
- LangChain
- LlamaIndex
- LLM SDKs
- Prompt Engineering
- RAG
- Vector Databases
- APIs
- Observability
+4 more
Qualifications
- Bachelor's in Computer Science or Related
- Master's in Computer Science or Related
About Zendesk
zendesk.comDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
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