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AI and Experience Orchestration Director at Genesys - ApplyBlast

AI and Experience Orchestration Director

Genesys

1 month ago

United Kingdom

Onsite

Full Time

Director

0 applicants

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About this role

The AI and Experience Orchestration Director will lead innovative AI-powered customer experience solutions for Genesys core account teams and clients. This strategic role involves collaborating with senior leaders, driving sales enablement, and shaping AI use cases to support enterprise growth. The position requires deep expertise in AI, pre-sales, and customer experience technology to influence deal strategies and execute complex opportunities.

Responsibilities

Lead detailed discussions with technical and business stakeholders on AI solutions
Influence deal strategy and support territory planning with account executives
Drive field execution of AI portfolio programs including sales campaigns and enablement

Skills

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.