AI Content Coordinator
TouchBistro
About this role
The Content Coordinator will build and maintain the content foundation that powers TouchBistro’s AI-driven support experiences, ensuring AI responses are accurate, helpful, and aligned with company standards. This role sits at the intersection of content strategy, product knowledge, and operations, partnering across teams to keep a single source of truth for support content. The position is suited to someone who enjoys simplifying complex information and improving customer support through structured, AI-ready content.
Skills
About TouchBistro
touchbistro.comTouchBistro is a restaurant-focused point-of-sale and management platform that delivers iPad-based POS software and hardware bundles for restaurants, bars, cafes, and other foodservice venues. Its suite includes tableside ordering, menu and inventory management, integrated payments, staff scheduling, reporting and analytics, plus online ordering and reservations. The product emphasizes ease-of-use and reliability for front-of-house operations and integrates with third-party tools to help hospitality businesses streamline operations and improve guest service.
Recent company news
Startups.co.uk8 Best Hospitality POS Systems | Top Platforms Compared
Jan 2, 2026
AgFunderNewsBrief: TouchBistro raises $110m for its one-stop-shop restaurant management platform
Nov 1, 2022
Chase Media CenterTouchBistro and Chase Introduce the Next Generation of Payment Technology for Restaurants
Mar 6, 2018
GeekWireInterview with TouchBistro’s CTO on the company’s mission to help restaurant operators focus on patrons over paperwork
Aug 28, 2024
The SpoonTouchBistro Acquires Loyalty and CRM Company TableUp
Aug 5, 2020
About TouchBistro
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for TouchBistro.
Salary
$115k – $153k
per year