AI Deployment Manager

Cresta(14 days ago)

HybridFull TimeManager$153,280 - $201,001 (estimated)Professional Services

About this role

An AI Deployment Manager at Cresta is focused on turning cutting-edge AI into real-world, adopted solutions that drive measurable business outcomes for enterprise contact centers. The role bridges Cresta’s platform and customers, ensuring successful launches and value realization. It is a customer-facing, cross-functional position collaborating with product, engineering, and go-to-market teams.

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Required Skills

AI Deployments
Project Management
SaaS Implementation
Customer Facing
Data Analytics
Value Realization
Stakeholder Management
Risk Management
Cross Functional Collaboration

About Cresta

cresta.com

Cresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.