ANALISTA DE DIMENSIONAMENTO / PLANEJAMENTO (CALL CENTER)
Michelin USA(1 month ago)
About this role
A Workforce Planning Analyst at Michelin Connected Fleet supports the call center organization within the Michelin Group, contributing to the company’s fleet management and mobility solutions in Latin America. The role is situated in a values-driven, inclusive environment focused on innovation and operational excellence.
Required Skills
- Workforce Management
- Forecasting
- Capacity Planning
- Shift Scheduling
- SLA Management
- Data Analysis
- Multichannel Support
- Labor Law
Qualifications
- Bachelor's Degree
About Michelin USA
michelinman.comFind the perfect Michelin tires and products for your car, motorcycle, bike & more from our wide range of tires! Explore to discover more & learn tips.
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