Xfinity
This role involves monitoring and evaluating call center performance to ensure efficiency and service levels. The incumbent analyzes data on volume, staffing, and adherence to advise management on schedule changes and operational variances. Key duties include producing detailed reports and escalating significant system or staffing issues.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Founded
1963
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Xfinity.
30% below the average for this role
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