Analyst (Aladdin Client Experience)
BlackRock(15 days ago)
About this role
BlackRock's Aladdin Client Experience team provides dedicated support to users of the Aladdin platform, ensuring clients receive outstanding service through effective issue resolution and proactive engagement. The role involves serving as the first contact for clients, leveraging technology and product knowledge to enhance their experience, and fostering strong communication and problem-solving skills.
Required Skills
- Customer Service
- Problem Solving
- Communication
- Client Management
- Technology literacy
- SQL
- Product Knowledge
- Accountability
- Teamwork
- Organisation
About BlackRock
blackrock.comBlackRock is one of the world’s preeminent asset management firms and a premier provider of investment management. Find out more information here.
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