Convera

Customer Support Associate

Convera(1 day ago)

HybridFull TimeJunior$24,000 - $36,000Customer Service
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About this role

Convera is seeking a Customer Specialist based in Costa Rica to provide high-quality customer service, supporting clients from initial contact to resolution, ensuring a positive customer experience and supporting business goals through effective interaction and problem solving.

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Required Skills

  • Customer Service
  • Problem Solving
  • Communication
  • Data Analysis
  • MS Applications
  • Adaptability
  • Conflict Resolution
  • Multilingual
Convera

About Convera

convera.com

Convera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.

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