Alight Solutions
The Analyst - Customer Service (T3) represents the Service Center and delivers timely, accurate customer support via phone and web chat. This post-go-live/certification role communicates complex client plans and provisions clearly to drive first-call resolution and positive participant experiences. The analyst reports to an assistant manager and may be aligned to multiple clients across various domains.
Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alight Solutions.
Alight Solutions didn’t post a salary, so this is our estimate from similar listings.
Alight Announces CEO Transition
Nov 24, 2025