Analyst/Senior Analyst - Customer Experience
Nium(13 days ago)
About this role
An Analyst / Senior Analyst - Customer Experience at Nium supports the company’s global real-time payments platform by ensuring smooth, transparent, and cost-effective international remittance experiences for retail and business customers. The role is focused on creating customer delight and building long-lasting trust within a fast-growing fintech environment.
Required Skills
- Chat Support
- Email Support
- Voice Support
- Customer Verification
- MS Office
- Empathy
- Communication
- Problem Solving
- Payments
- Cards
Qualifications
- Bachelor's Degree
About Nium
nium.comNium is a global payments platform that helps businesses move money quickly, safely, and easily with modern cross-border payments and card-issuance solutions. It offers programmable payment infrastructure and APIs for real-time payouts, international disbursements, FX and compliance, enabling enterprises, fintechs and marketplaces to pay customers, suppliers and employees worldwide. Nium emphasizes speed, security and broad global reach to simplify cross-border money movement.
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