Application Support Analyst
Lightbulb Analytics(2 months ago)
About this role
Baseplan Software is a growing ERP vendor that provides equipment and rental management software to market-leading customers. This role sits within the Customer Service team and focuses on providing first- and second-line functional support to Baseplan customers, handling product queries and liaising with users to ensure successful software use. The position supports a busy, customer-facing environment within a fast-paced software company.
Required Skills
- Customer Service
- Communication
- Detail Oriented
- Problem Solving
- Time Management
- Multitasking
- Decision Making
- ERP Systems
- Jira
- Accounting
About Lightbulb Analytics
lba.ltdPolice Telematics & Fleet Tracking Software Lightbulb Analytics provides fleet management software that enables users to optimise their fleet operations. Lightbulb achieves this by providing features such as telematics, live tracking, vehicle status, fleet optimisation analysis, vehicle and personnel utilisation, driver behaviour, and collision analysis. It’s a solution built for the police, with police expertise.
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