Contact Center - AM
OCBC Bank(2 months ago)
About this role
A Contact Center Agent at OCBC is a customer-facing role representing the bank as the first point of contact for customers. The position supports customers' financial journeys while contributing to overall customer satisfaction and loyalty. It offers career development and industry-leading learning opportunities within a transforming, future-ready organisation.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Cross Selling
- Complaint Handling
- Product Knowledge
- Phone Support
- Email Support
- Interpersonal Skills
Qualifications
- Degree in Any Field
- Diploma in Any Field
About OCBC Bank
ocbc.comDiscover a world of financial services with OCBC, the best trusted and established Singapore bank. Explore our range of banking solutions today.
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