Assistant Manager, CX Strategic Initiatives & Transformation
AFFIN Group(4 months ago)
About this role
A Customer Experience role at AFFIN supporting the bank’s CX transformation agenda and alignment with organizational strategy. The position serves as a central coordinator and reporting point for CX initiatives, interfacing with various units and leadership to drive the bank’s customer-centric direction.
Required Skills
- Project Management
- Strategic Planning
- Change Management
- Stakeholder Management
- Communication
- Reporting
- Budgeting
- Vendor Management
- Data Analysis
- Content Creation
+1 more
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