Senior CX Program Manager

Pure Storage(5 days ago)

Santa Clara, California, Lehi, Utah, Raleigh, North CarolinaOnsiteFull TimeSenior$104,000 - $224,000Customer Experience

About this role

The Senior CX Program Manager is a senior leader within the Customer Experience organization focused on translating CX strategy into organizational culture and engagement across global teams. The role serves as a central change agent between CX leadership and frontline teams to strengthen connectivity and continuous improvement across the worldwide CX community.

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Required Skills

Program Management
Project Management
Communication
Change Management
Problem Solving
Stakeholder Alignment
Event Planning
Knowledge Management
Google Workspace

About Pure Storage

purestorage.com

Pure Storage is an enterprise data storage company that delivers high-performance all-flash storage arrays and cloud-native data services designed for simplicity, speed, and reliability. Its product portfolio includes FlashArray for block storage, FlashBlade for file and object workloads, Cloud Block Store and Pure-as-a-Service for hybrid/multi‑cloud deployment, and data-management software for backup, replication, and analytics. Pure emphasizes nondisruptive upgrades and a subscription-style Evergreen model to reduce operational risk and total cost of ownership. Enterprises choose Pure for its low-latency performance, data-reduction efficiency, and operational simplicity across on‑premises and cloud environments.