AIA

Assistant Manager, Service Management

AIA

2 months ago
Kuala Lumpur, Malaysia
Hybrid
Full Time
Manager
0 applicants
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AIA
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About this role

The Assistant Manager, IT Service Management at AIA Digital+ is responsible for ensuring smooth, continuous end-to-end operation of Incident, Problem, and Change Management processes across the organization. The role supports maintaining high service availability, minimizing business disruption, and driving continuous service improvement to align IT service delivery with business needs.

Skills

Qualifications

ITILCOBITSix SigmaPrince2
AIA

About AIA

aia.com

AIA provides insurance solutions to both individuals and businesses. Find out more about our services and latest updates.

About AIA

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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