Assistant Manager - WFM
Everise(10 months ago)
About this role
As an Assistant Manager - Workforce Management at Everise, you will lead the workforce team to ensure client goals are met through effective management of staffing, scheduling, and call volume forecasts. The role focuses on real-time analysis and strategy development to maximize productivity and efficiency in a dynamic customer care environment.
Required Skills
- Workforce Management
- Staffing Strategies
- Real-Time Analysis
- Team Leadership
Qualifications
- Bachelor’s degree in Business Management
- Finance
- related field
About Everise
weareeverise.comEverise delivers happiness to millions of customers globally. We excel at solving customer problems for some of the world's biggest brands.
View more jobs at Everise →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Everise
Similar Jobs
Coordinator, Work Force Planning
Accurate Background(1 year ago)
Call Center Workforce Management Supervisor
American Automobile Association(12 days ago)
Workforce Management Analyst
Bestow(2 months ago)
Sr Manager, Global Care WFM
T-Mobile(24 days ago)
WFM Planner
TaskUs(3 years ago)
FSR WFM Analyst
Unisys(11 days ago)