Assistente de Customer Success
Skydropx
About this role
The Assistente de Customer Success at Frenet is responsible for mapping client needs throughout their journey and ensuring they achieve their objectives. The role involves driving engagement to prevent cancellations, managing cross-sell and up-sell strategies, proactively identifying issues and solutions, and conducting training sessions for clients. Effective communication and organization skills are essential, along with the ability to analyze customer data and negotiate successfully.
Skills
About Skydropx
skydropx.comSkydropx is a leading shipping platform in Mexico that simplifies the process of sending packages by connecting users with top courier services. It enables customers to quote, centralize, and track domestic and international shipments from a single interface. With a focus on efficiency and convenience, Skydropx streamlines logistics for businesses and individuals alike, making it easier to manage all their shipping needs in one place.
Recent company news
LatamListSkydropx acquires Frenet for $5.2M
Dec 12, 2024
TechCrunchSkydropx taps new funding to expand logistics automation across Latin America
Oct 26, 2021
Mexico Business NewsSkydropx Acquires Frenet to Enhance Logistics in Latin America
Dec 11, 2024
LatamListSkydropx raises $20M Series A for logistics automation
Nov 10, 2021
Mexico Business NewsIntegrators, Aggregators and The Correlation to Business Success
Oct 24, 2022
About Skydropx
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Skydropx.
Salary
$64k – $86k
per year