assoc Tech Svc Desk
Unisys(11 months ago)
About this role
An entry-level Service Desk Technician at Unisys who provides first-line IT support and user assistance for desktop, peripheral, and connectivity issues. The role operates under guidance, follows service desk and security policies, contributes to the knowledge base, and helps meet organizational SLAs while escalating complex problems.
Required Skills
- User Support
- Troubleshooting
- Remote Access
- Ticketing
- Escalation
- Software Installation
- SLA Management
- Knowledge Base
Qualifications
- High School Diploma
- GED
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
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