Associate, Client Support
S&P Global(27 days ago)
About this role
An Analyst on the Technology, Media & Telecommunications (TMT) Product Operations team at S&P Global Market Intelligence provides front-line client support for the company’s market intelligence tools, handling inquiries via phone, email, and chat. The role serves as a subject matter expert on S&P Global’s TMT products and datasets, collaborating with internal teams to deliver custom templates, research support, and occasional client-facing webinars. This position offers exposure to CIQ Pro and 451 Research platforms and opportunities for career growth within the organization.
Required Skills
- Customer Support
- Problem Solving
- Communication
- Detail Orientation
- Multi-Tasking
- Relationship Building
- Excel
- Webinar Delivery
- Product Knowledge
- Data Analysis
About S&P Global
spglobal.comWe provide Essential Intelligence: a combination of the right data, connected technologies and experts to enable our customers to make decisions with conviction.
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