Associate Customer Experience Operations Manager (Permanent Work from home)
Lightspeed Commerce
About this role
Lightspeed is seeking an Associate Customer Experience Operations Manager to support the implementation and enhancement of tools and workflows within customer experience platforms. The role involves managing requests, configuring workflows, supporting end users, and collaborating with stakeholders to optimize customer support systems in a remote work environment.
Skills
About Lightspeed Commerce
lightspeedhq.comIndustries
Technology, Ecommerce, Finance
Lightspeed is a cloud-native POS and payments platform that helps retailers, restaurants and other hospitality businesses run omnichannel commerce by combining point-of-sale software, e‑commerce, inventory and customer management, payments processing, analytics and integrated hardware. Founded in Montreal, it serves merchants globally with an ecosystem of developer APIs, an app marketplace, payments and financing services to support single- and multi‑location operations. Small and medium businesses choose Lightspeed for its unified platform that simplifies operations, inventory and reporting while enabling seamless in‑store and online selling.
Recent company news
Lightspeed Commerce (TSE:LSPD) Trading Down 1.9% - Should You Sell?
1 day ago
Lightspeed Commerce Unveils Q3 Product Innovations Designed to Help Merchants Run Smarter and Serve Better
1 month ago
Lightspeed Commerce (LSPD): FQ3 2026 Growth Fueled by North American Retail, European Hospitality
2 weeks ago
LIGHTSPEED COMMERCE POWERS GOLF INDUSTRY GROWTH IN 2025 AND SETS THE STAGE FOR 2026
Dec 10, 2025
Lightspeed Commerce Inc. (LSPD) Declines More Than Market: Some Information for Investors
1 month ago
About Lightspeed Commerce
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Lightspeed Commerce.
Salary
$82k – $111k
per year
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