Associate Customer Success Manager | German speaking

Deel(2 months ago)

RemoteFull TimeJunior$59,890 - $79,999 (estimated)COGS

About this role

The Associate Customer Success Manager at Deel is responsible for managing and nurturing relationships with up to 200 client accounts, ensuring a seamless experience on the Deel platform. This role involves providing strategic guidance, training clients on processes, driving product adoption, and collaborating with cross-functional teams to support the growth of both the clients and Deel. The position requires fluency in German and English, and previous experience in customer-facing roles, preferably within a fast-growth startup or related industry.

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Required Skills

Client Relationship Management
Strategic Guidance
Product Adoption
Problem Solving
Cross-Functional Collaboration
Data Analysis
Project Management
Communication Skills
Customer Success
Relationship Building

+7 more

Qualifications

Fluent level of German and English
1-3+ years of experience in a customer-facing role
Previous experience in fast-growth startup, payroll company, top-tier consulting, investment banking, or private equity

About Deel

www.deel.com

Deel is a global platform designed to simplify remote work by providing payroll, compliance, and employment solutions. It enables companies to hire employees and contractors worldwide while ensuring compliance with local labor laws and tax regulations. With features that include automatic payroll processing, contractor management, and compliance tools, Deel makes it easier for businesses to scale their teams internationally. Companies choose Deel for its user-friendly interface and comprehensive support for diverse workforce needs.