Associate Customer Success Manager (Graduate)

TRG Screen(10 days ago)

England, United Kingdom, London, United KingdomOnsiteFull TimeJunior$67,131 - $89,720 (estimated)Customer Success

About this role

TRG Screen is seeking an Associate Customer Success Manager for their London team, focusing on supporting enterprise clients to optimize their use of the company's subscription management platform. The role involves collaborating with multiple departments to ensure customer satisfaction and retention, and supporting the growth of customer accounts within a high-growth fintech environment.

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Required Skills

Customer Support
Account Management
CRM
SaaS
Data Analysis
Communication
Microsoft Office
Client Relations
Business Review
Stakeholder Engagement

About TRG Screen

trgscreen.com

TRG Screen helps financial firms take control of market data and subscription costs through software, analytics and specialist consultancy. Their platform captures entitlements, usage, invoices and contracts to identify savings, improve compliance and automate allocation and chargebacks. TRG Screen combines technical tools, benchmarking and vendor expertise to rationalize subscriptions, support negotiations and proactively manage ongoing spend. Clients (banks, asset managers and trading firms) use the service to reduce costs, increase transparency and simplify governance across complex market‑data ecosystems.

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