Associate, Enterprise Customer Success

Navan(6 days ago)

RemoteFull TimeTrainee$32,000 - $43,000Customer Success

About this role

An Associate in Enterprise Customer Success at Navan supports the operational needs of large enterprise clients by acting as a product expert, managing client relationships, and collaborating cross-functionally to optimize their use of Navan's platform. The role involves delivering insights, handling technical inquiries, and assisting in account planning with a focus on customer satisfaction and retention. This position serves as a foundation for career growth into a full Customer Success Manager role.

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Required Skills

Customer Success
Account Management
Data Analysis
Project Management
Communication
Product Expertise
Client Relations
Operational Support
Travel and Expense Management
Performance Reporting

About Navan

navan.com

Navan is a corporate travel management platform that streamlines business travel and expense processes in a single app. It combines travel booking, expense automation, corporate card management, real-time reporting and policy controls to help companies save time, reduce costs, and gain visibility. The platform also provides traveler safety and duty-of-care features plus integrations with finance and HR systems. Organizations use Navan for its unified workflow, analytics, and global coverage across flights, hotels, ground transportation, and payments.

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