Edmentum

Associate Customer Success Manager

Edmentum(28 days ago)

RemoteFull TimeMedior$75,000 - $85,000Customer Success
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About this role

The Associate Customer Success Manager at Edmentum supports educators and institutions in achieving positive outcomes with the company’s learning solutions. This customer-facing role focuses on ensuring successful program adoption, promoting customer satisfaction, and serving as a bridge between clients and internal teams within a remote-first educational technology organization.

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Required Skills

  • Implementation
  • Product Knowledge
  • Customer Satisfaction
  • Relationship Building
  • Process Improvement
  • Sales Support
  • Cross-Functional Collaboration
  • Data Analysis
  • Project Management
  • Communication

+2 more

Qualifications

  • Master's Degree in Education
Edmentum

About Edmentum

edmentum.com

Edmentum is an education-technology company that provides K–12 digital curriculum, assessments, and personalized learning solutions. Its products create flexible learning paths using diagnostic and adaptive instruction to accelerate student growth and support intervention and credit-recovery needs. Edmentum partners with schools and districts to deliver implementation support, data and analytics, and professional services aimed at improving outcomes and preparing students for future success.

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