Associate Customer Success Manager

NSEC, S.A.(2 months ago)

HybridFull TimeJunior$65,976 - $87,541 (estimated)Customer Success

About this role

Bitsight is hiring an Associate Customer Success Manager to join its Customer Success team in Lisbon, supporting enterprise customers in getting value from the Bitsight cyber risk management platform. The role is aimed at early-career professionals and provides hands-on exposure to enterprise customer management in a cybersecurity-focused SaaS environment while partnering closely with more senior CSMs.

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Required Skills

Customer Success
Customer Support
Platform Training
Ticket Triage
Data Imports
User Access Management
Customer Communications
Customer Health Monitoring
Gainsight
Salesforce

+2 more

Qualifications

Bachelor’s Degree

About NSEC, S.A.

scamalytics.com

Scamalytics is a company that specializes in providing fraud detection and prevention solutions for online businesses. Their platform helps businesses identify and mitigate risks associated with fraudulent activities, ensuring a safer online environment for both merchants and customers. By leveraging advanced technology and analytics, Scamalytics offers actionable insights that assist companies in making informed decisions regarding transaction risks.

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