Customer Success Manager, Scale
Netskope(13 days ago)
About this role
A proactive customer success role focused on managing a large volume of accounts in the mid-market segment. The role involves implementing engagement strategies, driving customer adoption, and managing risks to ensure customer retention and success in a SaaS environment.
Required Skills
- Customer Success
- Account Management
- SaaS
- Cybersecurity
- Gainsight
- Salesforce
- Communication
- Data Analysis
- Customer Engagement
- Risk Management
Qualifications
- Bachelor's degree
About Netskope
netskope.comNetskope is a cloud-native security company that helps organizations secure cloud services, web traffic, and private applications while protecting data and AI workloads across users, devices, and locations. Its platform provides unified visibility and control with SASE and SSE capabilities — including CASB, DLP, SWG, ZTNA, cloud firewall, threat protection, and API-based controls — to stop data loss and advanced threats in real time. Enterprises use Netskope to simplify security operations, enforce zero-trust access, and optimize application performance and compliance as they adopt cloud and AI services.
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