Associate Director-Sales Retention/Collections
AT&T(19 days ago)
About this role
This role at AT&T involves leading a sales retention team to meet and exceed sales, retention, and customer service goals. The position requires managing operations, developing strategies based on data analysis, and fostering employee engagement in a hybrid work environment. It is focused on team leadership, operational management, and strategic planning in a customer-focused call center setting.
Required Skills
- Leadership
- Data Analysis
- Sales
- Customer Service
- Retention
- Team Management
- Call Center
- Strategic Planning
- Bilingual Spanish
- Operations
Qualifications
- BS/BA in related field
About AT&T
att.comShop deals on new phones, including iPhone 16 & Galaxy S25, unlimited data plans & AT&T Fiber. Get 24/7 support, pay bills, and manage your account online.
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