Associate Director, Support & Academy Products

Bloomreach(4 days ago)

RemoteFull TimeDirector$178,170 - $237,310 (estimated)Product

About this role

An Associate Director, Support & Academy Products at Bloomreach is a senior leadership role focused on scaling the company’s high-touch support and academy offerings into a standardized, marketable product portfolio. The position operates at the intersection of product and customer enablement and works closely with cross-functional partners to align services with business objectives. This role is virtual-first and supports remote working.

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Required Skills

Productization
P&L Management
Operational Architecture
Go-To-Market
Team Leadership
Lifecycle Management
Strategic Reporting
Stakeholder Management
Data Analysis
Communication

About Bloomreach

bloomreach.com

Bloomreach is an AI-powered ecommerce experience platform (branded as an "agentic platform" for personalization) that unifies real-time customer and product data so businesses understand what customers really want. Powered by Loomi AI, it delivers real-time, omnichannel personalization that adapts as customers shop to create more relevant product discovery and buying journeys. By connecting that customer understanding to every channel, Bloomreach helps retailers unlock new paths to purchase, boost revenue, and build long-term loyalty. Customers choose Bloomreach for scalable, data-driven personalization that drives faster growth and greater profitability.