Associate II Sls Support (Sales Operations Onboarding)- Remote

Protective(26 days ago)

RemoteFull TimeSenior$111,341 - $150,626 (estimated)Onboarding

About this role

This role is a subject matter expert and primary coordinator for DOWC and DOWCRe formation processes, supporting agent and dealer customers through onboarding and account changes. The position sits within an onboarding/customer success function focused on managing new account setup, guiding clients from sale through implementation, and ensuring quality outcomes. The role also delivers training to dealers, agents, and internal teams and supports dealer launches in collaboration with field and dealer services teams. Work is performed remotely with occasional travel for onsite dealer launches.

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Required Skills

Customer Onboarding
Account Management
Client Training
DOWC Expertise
Ceding Analysis
Stakeholder Coordination
Customer Relationships
Customer First Mindset
Requirements Gathering
Process Improvement

+18 more

Qualifications

Associate Degree
Bachelor’s Degree

About Protective

protective.com

Protective is a U.S. insurance company that helps individuals and families protect their financial future through life insurance and annuity products. It offers a range of solutions — including term and permanent life policies and annuities for retirement income and estate planning — sold directly and through financial professionals. Protective also provides online account management, claims and payment services, and resources for beneficiaries and advisors. Customers rely on the company for affordable, practical protection and retirement-focused financial solutions.