Associate Manager-Customer Success (US Shift)
Commvault(4 days ago)
About this role
The Associate Manager of Customer Success at Commvault supports a portfolio of customers while mentoring a team of Success Account Managers. The role emphasizes customer lifecycle management, collaboration across departments, and fostering customer satisfaction and retention.
Required Skills
- Customer Success
- SaaS
- Account Management
- Data Analysis
- Customer Engagement
- Renewal Management
- Leadership
- Communication
- Collaboration
- Dashboards
About Commvault
commvault.comNew Relic is a cloud-based observability platform that helps engineering and DevOps teams monitor, troubleshoot, and optimize applications, infrastructure, and customer experiences in real time. Its suite includes application performance monitoring (APM), distributed tracing, logs, infrastructure and Kubernetes monitoring, synthetic and real-user monitoring, dashboards, alerts, and a unified telemetry data platform for ingesting and querying metrics, traces, and logs. Developers and SREs use New Relic to instrument code and systems, correlate telemetry across services, speed incident response, and drive performance improvements.
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