Associate Manager, Transformation and Enablement

Tarro(29 days ago)

HybridFull TimeManager$112,796 - $147,839 (estimated)Agent Training

About this role

The Associate Manager of Transformation and Enablement at Tarro is responsible for developing and scaling the company's training and enablement strategy, primarily for the field sales team, and extending to other operational functions. This role entails designing training programs, managing the Learning Management System (LMS), overseeing onboarding processes, and ensuring alignment between product updates and training materials. The position requires strong collaboration with cross-functional teams, the ability to analyze performance metrics for continuous improvement, and a commitment to fostering a culture of ongoing learning within the organization.

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Required Skills

Training Design
Learning Management System
Knowledge Base Management
Onboarding Experience
Performance Metrics
Cross-Functional Collaboration
Continuous Improvement
Coaching Skills
Proactive Mindset
Communication Skills

+3 more

Qualifications

Bachelor's degree in business, technology, engineering or any similar degree

About Tarro

www.tarro.com

Tarro is a technology-driven solution designed to enhance restaurant operations, focusing on streamlining phone ordering, delivery, and marketing efforts. Utilizing a combination of AI and human resources, Tarro enables restaurants to improve efficiency and profitability by reducing wait times, increasing order accuracy, and lowering labor costs. With a strong emphasis on empowering restaurant owners, Tarro serves over 3,000 establishments, helping them achieve significant revenue growth and operational ease without additional staffing burdens. The platform stands out for its commitment to providing tailored solutions that fit the unique needs of diverse restaurant types.