Associate Observability Architect | EMEA | Remote

Grafana Labs(19 days ago)

RemoteFull TimeSenior$99,060 - $119,126Customer Success

About this role

The Observability Architect at Grafana Labs is a post-sales technical leader responsible for driving long-term customer success by architecting and embedding observability solutions across diverse infrastructure and application environments. The role partners with customer engineers and internal teams to influence product direction and ensure customers achieve measurable outcomes from Grafana’s platform. This position is remote-first and focused on strategic technical ownership of a customer portfolio.

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Required Skills

Observability
Kubernetes
Architecture Design
Troubleshooting
Customer Success
Onboarding
Technical Discovery
Documentation
Communication
SRE

Qualifications

Bachelor's Degree in Computer Science or Related Field

About Grafana Labs

grafana.com

Grafana Labs develops Grafana, an open-source, composable observability and analytics platform for visualizing metrics, logs, and traces from virtually any data source. The product provides flexible, customizable dashboards, alerting, and a plugin-driven ecosystem with integrations like Prometheus, Loki, Tempo, Elasticsearch, and cloud provider services. Grafana Labs also offers Grafana Cloud and enterprise editions that add managed hosting, scalability, security, and commercial support for organizations with production SLAs. Teams choose Grafana for its extensibility, strong open-source community, and developer-friendly UX for monitoring and troubleshooting.

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