Associate OneSource Service Support Specialist
PerkinElmer(2 years ago)
About this role
An Associate OneSource Service Support Specialist at PerkinElmer works within the OneSource services organization to support enterprise clients and their analytical product installations. The role focuses on ensuring service quality and operational performance while serving as a trusted company contact for customers. It involves close collaboration with commercial, government, academic, and healthcare clients to meet critical customer needs.
Required Skills
- Client Relationships
- Service Delivery
- Incident Management
- Technical Escalation
- Cross-Functional Collaboration
- Account Management
- Operational Performance
- Problem Solving
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