Associate, Operations Support Center

Envoy Global, Inc.(11 days ago)

RemoteFull TimeMedior$43,000 - $58,000Customer Experience

About this role

Envoy Global offers an opportunity to work within a dedicated Customer Experience Team supporting clients in immigration services. The role emphasizes delivering exceptional support across multiple communication channels, managing case workflows, and collaborating with various internal teams. It is suited for a customer-focused professional with experience in support roles and familiarity with immigration or regulated processes.

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Required Skills

Customer Support
Ticketing Systems
Communication
Case Management
Multichannel Support
Documentation
Process Improvement
Cross-functional Collaboration
Problem Solving
Time Management

About Envoy Global, Inc.

envoyglobal.com

Envoy Global provides employers with a technology-driven, attorney-backed solution to manage global immigration. Their cloud-based platform combines case management, automated workflows, compliance reporting, and employee-facing tools with immigration law expertise to handle visas and mobility programs end-to-end. Envoy serves companies with global workforces, helping reduce administrative burden and immigration risk while improving visibility and scalability of mobility programs.

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