Customer Operations Executive, MyTutor
IXL Learning(9 days ago)
About this role
MyTutor is seeking Customer Operations Executives to provide support to parents, pupils, tutors, and schools via multiple channels. The role involves handling customer queries, contributing to operational efficiency, and developing expertise in customer service processes. It is part of a mission-driven company dedicated to improving education through technology.
Required Skills
- Customer Support
- Communication
- Problem Solving
- Operational Processes
- Multichannel Support
About IXL Learning
ixl.comIXL Learning is a subscription-based K–12 personalized learning platform that delivers practice and instruction across math, language arts, science, social studies, and Spanish. Used by over 17 million students, IXL offers adaptive practice in more than 17,000 topics with interactive questions, awards, and certificates to motivate mastery. The platform also provides teachers and schools with assignment, tracking, and analytics tools to monitor progress and differentiate instruction.
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