Associate Principal Technical Support Engineer

Saviynt

2 months ago

3.9 on Glassdoor

Atlanta, GA

Hybrid

Full Time

Senior

3 applicants

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About this role

The Soft Skills Training Specialist supports Saviynt’s Technical Support team by designing and delivering training that combines soft skills with technical expertise for IGA/IAM solutions. The role focuses on elevating customer interactions, enhancing communication quality, and improving handling of complex technical issues. It involves ongoing assessment and refinement of training based on performance data, feedback, and evolving business needs. The position operates within a high-growth SaaS environment, contributing to a culture of continuous learning and customer service excellence.

Skills

About Saviynt

saviynt.com

Saviynt is a leading cloud-native identity security and governance platform that helps organizations embrace Zero Trust by securing sensitive and privileged access and maintaining continuous compliance. Its product suite covers identity governance and administration (IGA), privileged access management (PAM), cloud entitlement management, application and data access governance, and analytics-driven automation. Enterprises use Saviynt to enforce least-privilege access, automate access reviews and remediation, and reduce identity-related risk across cloud, hybrid, and SaaS environments. The platform emphasizes scalable cloud architecture, pre-built connectors, and integration with existing IAM and security stacks to accelerate deployments and compliance.