Associate Service Desk Analyst
MediSolution(1 day ago)
About this role
This role involves providing L1 technical support for desktops and third-party applications to international clients, primarily through voice support in a shift-based environment. The team manages a significant volume of support tickets and ensures quick problem resolution using ticketing tools and remote troubleshooting methods.
Required Skills
- Desktop Troubleshooting
- Ticketing
- Remote Support
- Incident Management
- Citrix
- AD Management
- Call Center
- Customer Support
- Problem Solving
- Troubleshooting
About MediSolution
medisolution.comMédiSolution- Des solutions logicielles pour une gestion plus efficace au service de la santé et des services public depuis +50 ans
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